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  1. Aamodt A., and Plaza E. ‘Case-Based Reasoning: Foundational Issues, Methodological Variations, and System Approaches’, AICOM, Vol. 7, Nr. 1, March 1994, pp. 39-59.

    Source PDF page 160, printed p. 151

  2. Aleven V., and Ashley, K. D. 1996, ‘How different is different?: Arguing about the Significance of Similarities and Differences’. Advances in Case-Based Reasoning: Third European Workshop, EWCBR-96, Lausanne, Switzerland, November 1996, pp. 1-15.

    Source PDF page 160, printed p. 151

  3. Armengol, E., and Plaza, E. 2001, ‘Similarity Assessment for Relational CBR’. Case-Based Reasoning Research and Development: Fourth International Conference, ICCBR-2001, Vancouver, BC, Canada, July/August 2001, pp. 44-58.

    Source PDF page 160, printed p. 151

  4. Bergmann, R., Breen, S., Goker, M., Manago, M., and Wess S. 1998, Developing Industrial Case-Based Reasoning Applications: The INRECA-Methodology, Springer-Verlag, Berlin Heidelberg, Germany.

    Source PDF page 160, printed p. 151

  5. Branting, L. K. 2001, ‘Acquiring Customer Preferences from Return-Set Selections’. Case-Based Reasoning Research and Development: Fourth International Conference, ICCBR-2001, Vancouver, BC, Canada, July/August 2001, pp. 59-73.

    Source PDF page 160, printed p. 151

  6. Brinkman, P. T., and Morgan, A. W. 1994, “The Future of Higher Education Finance.” In T. R. Sanford (ed.), Preparing for the Information Needs of the Twenty-First Century. San Francisco: Jossey-Bass.

    Source PDF page 160, printed p. 151

  7. Burke, R. 2001, ‘Ranking Algorithms for Costly Similarity Measures’. Case-Based Reasoning Research and Development: Fourth International Conference, ICCBR-2001, Vancouver, BC, Canada, July/August 2001, pp. 105-117.

    Source PDF page 160, printed p. 151

  8. Davis, R., and King, J. 1977, ‘An overview of production systems.’ In E. W. Elcock and D. Michie (eds.), Machine Intelligence 8. New York: McGraw-Hill.

    Source PDF page 161, printed p. 152

  9. Department of Education, Science, and Training. 6 April 2002, University Undergraduate Final Applications and Final Offers Data for 2002 [online] http://www.dest.gov.au/highered/statistics/unioffers02.htm [Accessed 20 May 2002]

    Source PDF page 161, printed p. 152

  10. Dillon, W. R., and Dillon, G. M. 1996, Multivariate Analysis: Methods and Analysis. John Wiley and Sons, New York.

    Source PDF page 161, printed p. 152

  11. Edwards, J. S., and Bader, J. L. 1988, ‘Expert systems for university admissions’. Journal of Operational Research Society, 39(1), pp. 33-40.

    Source PDF page 161, printed p. 152

  12. Ferguson, W., Bareiss, R., Birnbaum, L., and Osgood, R. 1992, “ASK systems: An approach to the realization of story-based teachers.” Journal of the Learning Sciences, 2, pp. 95-134

    Source PDF page 161, printed p. 152

  13. Finley, P., and King, M. 1989, ‘Experiences in developing an expert system for MBA admissions’. Journal of the Operation Research Society, 40(7), pp. 625-635.

    Source PDF page 161, printed p. 152

  14. Fleck, R. A., and Shirley, B. M. 1990, ‘Expert systems for transfer credit evaluation: Problems and prospects’. College and University, 65(2), pp. 73-83.

    Source PDF page 161, printed p. 152

  15. Göker, M. & Roth-Berghofer, T. 1999, ‘Development and Utilization of a Case-Based Help-Desk Support System in a Corporate Environment’. Case-Based Reasoning Research and Development: Proceedings of the 3rd International Conference on Case-Based Reasoning, ICCBR-99, Seeon Monastery, Germany, July 27-30, 1999, ed. K. Althoff, R. Bergmann & L. K. Branting, Springer-Verlag, Germany, pp. 132-146.

    Source PDF page 161, printed p. 152

  16. Grupe, F. “An Internet-based expert system for selecting an academic major: www.MyMajors.com” The Internet and Higher Education, Vol. 5, Issue 4 , 2002, pp. 333-344

    Source PDF page 162, printed p. 153

  17. Hammonds, K. H., and others. “The New ‘U’: A Tough Market Is Reshaping Colleges.” Business Week, Dec. 22, 1997, pp. 96-102.

    Source PDF page 162, printed p. 153

  18. Harmon, P., and King, D. 1985, Expert systems: Artificial intelligence in business. John Wiley & Sons, Inc. New York, NY.

    Source PDF page 162, printed p. 153

  19. Hines, E. R. 1981, ‘Policy making for more effective academic advisement in two-year colleges. Research in Higher Education, 14(2), pp. 119-134.

    Source PDF page 162, printed p. 153

  20. Hofmeister, A. M. 1986, ‘Formative evaluation in the development and validation of expert systems in education’. Computational Intelligence, 2, pp. 65-67.

    Source PDF page 162, printed p. 153

  21. Iglezakis, I. and Reinartz, T. 2002, ‘Relations between Customer Requirements, Performance Measures, and General Case Properties for Case Base Maintenance’. Advances in Case-Based Reasoning: Sixth European Conference, ECCBR-2002, Aberdeen, Scotland, UK, September 2002, pp. 159-173.

    Source PDF page 162, printed p. 153

  22. Khoshgoftaar, T. M., and Allen, E. B. ‘Classification of fault-prone software modules: Prior probabilities, costs, and model evaluation.’ In Technical Report TR-CSE-97-52.’ Boca Raton, FL USA, June 1997. Florida Atlantic University.

    Source PDF page 162, printed p. 153

  23. Kolodner, Jane 1993. ‘Matching and Ranking Cases’. Case-Based Reasoning, Morgan Kaufmann Publishers, CA, USA, pp. 321-368.

    Source PDF page 162, printed p. 153

  24. Kramer, H. C. 1982, “Evaluation of academic advisors: Administrators and faculty perceptions”. NACADA Journal, 2, (3), pp. 30-36

    Source PDF page 162, printed p. 153

  25. Leake, D. B., and Sooriamurthi, R. 2002, ‘Automatically Selecting Strategies for Multi-Case-Base Reasoning’. Advances in Case-Based Reasoning: Sixth European Conference, ECCBR-2002, Aberdeen, Scotland, UK, September 2002, pp. 204-219.

    Source PDF page 163, printed p. 154

  26. Lenz, M., Bartsch-Sporl, B., Burkhard, H., and Wess, S. 1991, Case-Based Reasoning Technology: From Foundations to Applications, Spring-Verlag, Berlin Heidelberg, Germany.

    Source PDF page 163, printed p. 154

  27. Macunovich, D. J. “Will There Be a Boom in the Demand for U.S. Higher Education Among Eighteen- to Twenty-Four-Year-Olds?” Change, 1997, 3, 34-44.

    Source PDF page 163, printed p. 154

  28. Mahoney, J., Borgard, J. H., and Hornbuckle, P. A. 1978, “The relationship of faculty experience and advises load to perceptions of academic advising”. Journal of College Student Personnel, 10, pp. 28-32.

    Source PDF page 163, printed p. 154

  29. Mc Ginty, L. and Smyth, B. 2002, ‘Comparison-Based Recommendation. Advances in Case-Based Reasoning: Sixth European Conference, ECCBR-2002, Aberdeen, Scotland, UK, September 2002, pp. 575-589.

    Source PDF page 163, printed p. 154

  30. Montaner, M., Lopez, B., and de la Rosa, J. L. 2002, ‘Improving Case Representation and Case Base Maintenance in Recommender Agents’. Advances in Case-Based Reasoning: Sixth European Conference, ECCBR-2002, Aberdeen, Scotland, UK, September 2002, pp. 234.248.

    Source PDF page 163, printed p. 154

  31. O’Sullivan, D., Wilson, D., and Smyth, B. 2002, ‘Improving Case-Based Recommendation: A Collaborative Filtering Approach’. Advances in Case-Based Reasoning: Sixth European Conference, ECCBR-2002, Aberdeen, Scotland, UK, September 2002, pp. 278-291.

    Source PDF page 163, printed p. 154

  32. Quinlan, J. R. “ID3 Algorithm” Machine Learning, Vol. 1, No. 1, 1975.

    Source PDF page 163, printed p. 154

  33. Schank, R. 1982. Dynamic memory: A theory of learning in computers and people. New York: Cambridge Univ. Press.

    Source PDF page 164, printed p. 155

  34. Schank, R., and Abelson, R. 1977, Scripts, plans, goals and understanding. Erlbaum, Northvale, NJ.

    Source PDF page 164, printed p. 155

  35. Shortliffe, E. 1976, Computer-based medical consultation: MYCIN. New York, NY: American Elsevier.

    Source PDF page 164, printed p. 155

  36. Simon, H. A. 1981, The sciences of the artificial. MIT Press, Cambridge, MA

    Source PDF page 164, printed p. 155

  37. Smyth, B., and McClave, P. 2001, ‘Similarity vs. Diversity’. Case-Based Reasoning Research and Development: Fourth International Conference, ICCBR-2001, Vancouver, BC, Canada, July/August 2001, pp. 347-361.

    Source PDF page 164, printed p. 155

  38. Stahl, A. 2002, ‘Defining Similarity Measures: Top-Down vs. Bottom-Up’. Advances in Case-Based Reasoning: Sixth European Conference, ECCBR-2002, Aberdeen, Scotland, UK, September 2002, pp. 406-420.

    Source PDF page 164, printed p. 155

  39. “Standards and guidelines for academic advising”. 1986. NACADA Journal, 6(2), pp. 63-66.

    Source PDF page 164, printed p. 155

  40. Stickle, F. 1982, “Faculty and student perception of faculty advising effectiveness”. Journal of College Student Personnel, 23(3), pp. 262-265.

    Source PDF page 164, printed p. 155

  41. Sullivan, J., Butzek, J., and Klein, G. 1989, ‘Development of an expert system for student advisement’. In O. T. Hargrave (ed), Academic advising: Transition and continuity (pp. 6-7). Dallas, TX.

    Source PDF page 164, printed p. 155

  42. Turing, A. 1950, ‘Computing machinery and intelligence’, Mind, 59, pp. 433 – 460.

    Source PDF page 165, printed p. 156

  43. Watson, I. 1997. ‘Understanding CBR’. Applying Case-Based Reasoning: Techniques for Enterprise Systems, Morgan Kaufmann Publishers, CA, USA, pp. 15-38.

    Source PDF page 165, printed p. 156

  44. Cheetham, W., and Graf, J. 2002, ‘Developing Expertise: Color Matching at General Electric Plastics’. Applying Knowledge Management: techniques for building organisational memories. Ed. Watson, I. Morgan Kaufmann Publishers, CA, USA, pp. 87-120.

    Source PDF page 165, printed p. 156

  45. Weber-Lee, R., Barcia, R. M., Martins, A., and Pacheco, R. C. 1996, ‘Using Typicality Theory to Select the Best Match’. Advances in Case-Based Reasoning: Third European Workshop, EWCBR-96, Lausanne, Switzerland, November 1996, pp. 445-459.

    Source PDF page 165, printed p. 156

  46. Winston, G. C. “Why Can’t a College Be More Like a Firm?” Change, 1997, 5, 33-38.

    Source PDF page 165, printed p. 156

  47. Wittgenstein, L. 1953, Philosophical Investigations. Basil Blackwell, Oxford.

    Source PDF page 165, printed p. 156

  48. Zadeh, L. A. “Fuzzy sets” Information and Control, Vol. 8, 1965.

    Source PDF page 165, printed p. 156